Can you tell us a bit about your company and what you do?
My co-owner and I started Bar Jules as a small, neighborhood restaurant with a vision of creating a warm, welcoming space where people could gather to enjoy great food with friends. We want to create a feeling of community, and that’s what drives everything we do here.

Our team shares a passion for the craft of hospitality, from the kitchen to the bar. We’re driven by the desire to make each visit unforgettable, whether it’s someone’s first time dining with us or their 100th. We want every person who comes in to feel like they’re not just eating out, but truly being looked after, which is what we believe the heart of hospitality is all about.

Olivier, co-owner of Bar Jules

What was going on before you found Tebi? What kind of issues were you facing?
Before we found Tebi, we were wasting so much time trying to manage multiple systems that just didn’t work well together. Each system worked as a piece of the puzzle, but they didn’t communicate, which created constant headaches. We were dealing with duplicate data entry, mismatched records, and endless manual workarounds that only frustrated our team. It felt like we were always putting out fires instead of focusing on what really mattered—serving our guests. Not only did it take up too much time, but it also meant we were throwing money down the drain trying to patch together tools that just weren’t designed to work in harmony.

What caught your eye about Tebi, and what were you hoping it would solve for you?
We wanted something straightforward and efficient and Tebi seemed like it could solve those problems. In the restaurant industry, where every detail counts—from the way we present our dishes to how smoothly service runs—having reliable technology that can support our vision is crucial. It felt like the perfect answer to our frustrations, offering an intuitive, unified system that would let us focus on our business.

How has Tebi changed the way you work day-to-day?
Our day-to-day operations have become so much smoother. It reduced errors and eliminated the repetitive manual work that used to slow us down. Our team is more productive, allowing us to pay more attention to the guests. Tebi has truly simplified our workflow, saving us both time and money.

How has Tebi’s payment solution fit into your new setup? Any standout improvements?
It was a game changer. One of the standout improvements is how streamlined the payment process has become, both for our staff and our guests. The system is so intuitive and so easy to use, that we managed to reduce errors and speed up transactions. Also, it’s all connected so less manual work for the staff. The ability to offer different payment options and split checks effortlessly has been another big win, enhancing the overall dining experience for our guests. With Tebi, we were able to create a more efficient, guest-friendly service, which is exactly what we were aiming for.

What kind of results or changes have you noticed since using Tebi?
The real-time tracking and reporting features have given us greater visibility into sales and cash flow, making it much easier to manage finances. We can now make more informed decisions and faster. Also, we saved a lot of money with the reservation system. It’s connected straight to the POS and the customer notes and allergies are automatically seen by the entire team, which works wonders. It’s exactly what we needed!